Tickets are considered final sales with no exchanges or returns. They may also be non-transferable, meaning they are only valid for the person they were originally sold to.
You accept all risks, including personal injury, lost or stolen property, and exposure to communicable diseases like COVID-19, and waive your right to make claims against the event organizer or venue.
If an event is canceled, you may be eligible for a refund, typically the face value of the ticket, sometimes minus delivery fees.
If an event is postponed or rescheduled, your original ticket is often valid for the new date, and a refund may not be issued unless the event is ultimately canceled.
You must comply with all event organizer rules, which can include age restrictions, public health measures, and venue-specific policies. Admission can be refused or you can be ejected without a refund if you violate the rules, behave in a disorderly manner, or are deemed unsafe.
Your ability to resell or transfer tickets may be restricted by local laws or event organizers. Attempting to circumvent these restrictions by using multiple accounts or false information can lead to order cancellation and account termination.
You may be denied entry or be required to wait until a suitable break in the performance to be admitted if you arrive late.
Many events have a no-refund policy for certain items, such as outside food, drinks, or alcohol.
Purchasing more than the allowed number of tickets can result in the cancellation of your order and potential termination of your account.